Custom quantities – multiplies

  • Resolved steblo94

    (@steblo94)


    2 months, 1 week ago

    Hi,

    Thank you for creating such a useful plugin!

    I am having an issue with the “Custom quantity” option for composite products.

    I seems the custom quantity is multiplied with the number of added “main products”.

    Example:

    We sell bottles in boxes of 20. We have multiple colors of the corks, and would like the customer to have the option to add both red an blue corks (10 of each).

    When adding 10 red corks and 10 blue corks, the number is being multiplied with the quanity of 20 (one box), and therefor there is this content in the cart:
    20 bottles
    200 red corks
    200 blue corks

    Is this a bug on my end, is this the planned logic, or might there be some configurations I am missing on my end?

    Thanks in advance!

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Support Janilyn T

    (@janilyn409)

    Hi @steblo94 ,

    Maybe there is something wrong in the composite configurations.

    May I have some images of the backend composite settings you are using? Also, please provide us with your published composite product link for us to inspect in the frontend from our end here.

    Best regards.

    Thread Starter steblo94

    (@steblo94)

    Hi and thanks for the fast reply,

    Settings / Config:
    https://imgur.com/a/uROFx3j

    Link to test product:

    https://barglass.no/produkter/drikkeglass/test-composite/

    Thank you!

    Plugin Support Janilyn T

    (@janilyn409)

    Hi @steblo94 ,

    So I have skimmed through all the settings and your problem description again. I can confirm that there is no issue with our plugin. It’s just a problem of the composite configurations.

    Here are some points that your composite should be adapted to:

    • Each bottle contain a lid/cap and the glass as in this image https://prnt.sc/wtr8EBsDfU4Z, right? So your composite should be comprised of two parts: caps and glass bottles.
    • The 20 quantity setup for the main composite will always be multiplied with the quantity of chosen subproducts. So you should start your composite with quantity for the main composite as 1 and change the quantity of subproducts to 20 at minimum.

    I suggest that you set up your composite with 2 components:

    1. Component 1: Caps, Min=Max=20, Multiple selection: Yes, Custom quantity: Yes >> so customers can choose as many colors for the caps as they want, but they must choose a total quantity of 20 caps for this component.
    2. Component 2: Bottles, Quantity= 20, Single selection, Custom quantity: No >> This will fix the number of glass bottles to match with 20 caps chosen above.

    If you have many choices for the bottle shapes, you can add them all to this component and enable the “Multiple selection” as well as “Custom quantity” as in the component 1, but remember to set up Min=Max=20 for this component.

    So each composite will be a combination of 20 caps and 20 glasses, that should be 20 bottles, right?

    Now for the main composite, just let customers to choose the normal quantity 1,2,3 corresponding to 20,40,60 bottles in an order. This way also makes sure that the stock of subproducts: caps and glasses are managed properly. It’s beneficial if you include some description in the composite for customers to know that they are purchasing a combo of 20 caps and glasses.

    Best regards.

Viewing 3 replies - 1 through 3 (of 3 total)
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