Custom Sidebars Only Shows First Sidebar; Others Are Blank

  • Resolved adobeloon

    (@adobeloon)


    8 years, 1 month ago

    I installed Custom Sidebars on the private side of my site, sfsnowschool.com, which contains manuals and lesson plans for ski and snowboard instructors. My goal is to use the custom sidebars to navigate among topics in the various sections of the instructor manuals. To do this, I individually assign Custom Sidebars to the appropriate pages.

    The first custom sidebar works. The second hides the default main sidebar but does not display its contents. I’ve deleted the sidebars, recreated them, changed names, etc. I’ve deactivated all other plugins except WP-Members and WordPress Access Control, which I use to create the private section of the web page. That made no difference–the second sidebar still did not display.

    I’m using WP 4.6.1 with the Twenty Twelve theme. And, since I can’t leave well enough alone, I deleted the working Custom Sidebar to see if the 2nd sidebars would activate. No luck. I recreated the original sidebar and now it doesn’t work either. Both hide the main sidebar but neither shows any content.

    Any help is appreciated.

    Don

Viewing 1 replies (of 1 total)

  • Hello @adobeloon,

    I tested Custom Sidebars on WordPress 4.6.1 and Twenty Twelve also and I could not replicate issue.
    I set 4 sidebars, used them on 4 different pages and ech of the sidebars was displayed no problem on those sites.

    So this might be problem with two plugins you didn’t tested or there is some type of error on your site and that has to be debugged. To enable debug log, open your wp-config.php file and look for define(‘WP_DEBUG’, false);. Change it to:

    define('WP_DEBUG', true);

    In order to enable the error logging to a file on the server you need to add yet one more similar line:

    define( 'WP_DEBUG_LOG', true );

    In this case the errors will be saved to a debug.log log file inside the /wp-content/directory.

    Depending on whether you want your errors to be only logged or also displayed on the screen you should also have this line there, immediately after the line mentioned above:

    define( 'WP_DEBUG_DISPLAY', false );

    The wp-config.php is located in your WordPress root directory. It’s the same file where the database configuration settings are. You will have to access it by FTP or SFTP in order to edit it. I would need then to see contents of the debug.log file – so please upload it do dropbox like a service and paste here link.

    kind regards,
    Kasia

Viewing 1 replies (of 1 total)
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