Custom Sidebars options can′t be accessed

Hi Ben,

Sorry to hear of the problem you are having.

Our staff has already replied you in the following thread and it seems this is a theme conflict issue.

https://www.ads-software.com/support/topic/update-broken-no-sidebars-displayed?replies=22#post-5944846

If this is the case then could you please send us the standard theme that you are using on the email id contact[at]wpmudev.org so that we can troubleshoot it.
– Include my name in the subject “Vinod Dalvi”
– Include the URL of this post in your message so that I may track this issue better

Kind Regards,
WPMU DEV

Hi Ben,

Thanks for sending me the theme.

I have tested the theme on my test site and could reproduce the same issue .

The issue is raised because the standard theme is outdated and the JavaScript developed in it for its widget is conflicting with the Custom Sidebars plugin.

To resolve this issue just don’t use the standard theme widgets instead use alternate widgets which provides similar functionality and add the following code in the functions.php file of your child theme or add it in your site using any of the following plugins to remove the standard theme widgets JS files from admin area.

https://www.ads-software.com/plugins/code-snippets/
https://www.ads-software.com/plugins/add-actions-and-filters/

function standard_remove_admin_script(){
		wp_dequeue_script( 'standard-admin');
		wp_dequeue_script( 'standard-ad-300x250');
		wp_dequeue_script( 'standard-ad-125x125');
		wp_dequeue_script( 'standard-ad-468x60');
		wp_dequeue_script( 'standard-personal-image');
}
add_action( 'admin_enqueue_scripts', 'standard_remove_admin_script', 99  );

Cheers,
WPMU DEV

Hi,

thank you very much. I′ve used Code Snippets and activated your code, but nothing has changed.

Try using Add Actions And Filters plugin instead of Code Snippets or directly in the functions.php file of your child theme.

Thanks, I inserted it directly. Now all works fine.

That’s great news! Glad it’s working for you now ??

You are most welcome, if i can be of any further assistance please don’t hesitate to ask ??

Have a great day!

Cheers,
WPMU DEV