Custom status not displaying in order view

  • Resolved callerpatty

    (@callerpatty)


    1 month, 2 weeks ago

    Hi,,,, Just installed your plugin and added some custom status and we’ve got some issues.

    The statuses are displaying in the bulk action dropdown, but when I try and assign, the status is not assigned to the order(s)

    The statuses are NOT displaying in the edit order screen – the only ones listed are the default statuses.

    Any ideas? Nothing is showing up in the error logs.

    ` WordPress Environment

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Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Support mathdaniel

    (@mathdaniel)

    Hello,

    I hope you are doing well.

    First of all, please activate only this plugin on a test site and try again. This way, you can rule out any conflicts with other elements on your site.

    If you are still unable to resolve the issue after doing this, we are here to assist you.

    Best regards, peace!

    Plugin Support mathdaniel

    (@mathdaniel)

    Hello,

    I hope you are well.

    As we haven’t received a recent response, I’ll mark this as resolved. Feel free to open a new ticket if you continue encountering issues or reopen this ticket.

    We’d be happy to assist. Thank you!

    Best regards, peace!

    Hello,

    I had a similar problem, the cause was the status slug I had chosen (“accepted”), probably used elsewhere in WooCommerce.
    Using a custom slug (“shopname_accepted”) solved the problem.

Viewing 3 replies - 1 through 3 (of 3 total)
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