Custom tab contents are missing.

I checked more product pages, the custom data is there on the woo edit page, but not displayed on the product page. So there is nothing with“Override the default tab content for this product” , but something wrong with the web display.

The plugin is: WooCommerce Version 8.4.0?

Theme： Avada

I checked the introduction of plug-ins， looks like the custom tab function is now a paid feature. Not displayed on free users’ web. Do any guys pay for it and get the custom function back?

Anyway, I rolled back to version 2.0.23 now, it work well.

Hello everyone,

Thank you for bringing this matter to our attention.

Our developer is currently addressing the issue with the Custom tab contents. This problem is specifically affecting users on versions prior to 2.1.0.

The issue arises with tabs created in the previous version when transitioning to 2.1.0. If you create a new tab with the latest version, you won’t encounter this problem. It’s limited to the scenario I described.

Please be assured that our developer is actively working on a fix, and a new version will be released soon. I will keep you updated.

Best regards,
Adrian

@wirepro

The software was automatically updated yesterday, and today the customized tab content for each product page is gone. I checked the compatibility of other plug-ins and there is no problem, but each product tab editing page has the checkbox “Override the default tab content for this product” by default.

Because there are so many product parameter tables, can you help me retrieve the previous data? Thank you so much!

The page I need help with: https://www.wireproauto.com/product/semi-auto-small-wire-stripper-stripping-machine/

Don’t worry; the data you had previously hasn’t disappeared. It’s still stored in the database. Once we release a new fix for this, your data will reappear.

~ Adrian

@wirepro

I checked the introduction of plug-ins，looks like the custom tab function is now a paid feature. Not displayed on free users’ web. Do any guys pay for it and get the custom function back?

The custom tab feature is available in both the free and premium versions of the plugin.

~ Adrian

I can confirm rolling back to this version:

Download link:?https://downloads.www.ads-software.com/plugin/woocommerce-product-tabs.2.0.23.zip

Resolves the issue !!

Hi, adamf77.

Thanks for your feedback. I’m glad to hear rolling back to (the previous) version 2.0.23 (where the issue doesn’t occur) resolves the issue on your site in the meantime.

As mentioned in a previous reply in this thread by my colleague Adrian (and to update you), our developers have already created a fix for this issue that emerged/occurred in version 2.1.0. We are currently reviewing the release candidate, and will let you know as soon as it’s available.

Many thanks for your continued patience and understanding. My apologies for the frustration and inconvenience caused.

Best regards,
Edge

Good day, everyone. If you’re about to say “Me, too”, there’s no need. This topic is handled. Please start a new topic if you have a different problem at https://www.ads-software.com/support/plugin/woocommerce-product-tabs/.