Custom Tabs disappeared after update WooCommerce Version 4.7.1 and themes

  • Resolved tdowordpress

    (@tdowordpress)


    4 years, 3 months ago

    Hi team,

    I just updated to new versions for both my theme and WooCommerce Version 4.7.1 and my custom tabs all disappeared.

    I’m not sure if problem to do with the WooCommerce or the new theme.

    If you know any issue so far please advise a solution if possible.

    Appreciated that!

    Cheers

Viewing 6 replies - 1 through 6 (of 6 total)
  • Plugin Contributor Tracy Levesque

    (@liljimmi)

    ?????? YIKES, Inc. Co-Owner

    Hi @tdowordpress

    Did your tabs disappear from your products on the public part of your site, or are they gone from the admin?

    Also, can you please send a link to one of your products with the issue?

    Thank you.
    -Tracy

    Plugin Contributor Tracy Levesque

    (@liljimmi)

    ?????? YIKES, Inc. Co-Owner

    Hi @tdowordpress

    Just checking in.

    Please let us know if you still need help with this issue.

    Thank you!
    -Tracy

    Plugin Contributor Tracy Levesque

    (@liljimmi)

    ?????? YIKES, Inc. Co-Owner

    Hello @tdowordpress,

    We haven’t heard back from you in a while so I am going to close out this ticket.

    If you need more help, please reopen it and we will be happy to help you.

    Thank you!
    -Tracy

    I’m having this same issue to, should I open a new ticket? I had so many tabs, and it was multilingual so all that is gone too. They disappeared from public and admin side.

    Thread Starter tdowordpress

    (@tdowordpress)

    Thanks Tracy Levesque!

    @yoyoma1974: I believe the problem is that the Custom Tab plug-in was deactivated automatically when I upgraded Woocommerce (?). So if you go to the Plugin tabs and active it back should fix the problem.

    Cheers

    Yep, and when I saw it deactivated I forgot I needed it and deleted it. So the content was gone from the database when I re-added. Fortunately I took a backup before updating so I rolled back and got it!

    But the plugin deactivation, that shouldn’t happen right?

Viewing 6 replies - 1 through 6 (of 6 total)
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