Custom tabs stopped showing without any reason

  • Resolved gorg01

    (@gorg01)


    5 years, 9 months ago

    Hello,
    I′d like to ask you for an advise. On December 2018 I set up a new web with eshop on https://www.lediscon.cz. All custom tabs were showing correctly but suddenly they disappeared – from backend as well as from frontend. There were no content or plugins updates since that time. I can see all the custom tabs in the database dump, but they′re not showing up. Only the basic saved tabs are present in the administration. If I try to add one, it gets disabled imediatelly after saving changes with no presence on frontend. Is there any known issue causing this behavior? The web is bilingual using polylang, but all worked untill now. It has all started BEFORE last plugins and Woocommerce updates, so updates couldn′t have caused this. Here is the working drafts, where all custom tabs show correctly. All files and settings are the same on both installations. Thanks for any advise (and sorry for my English)!

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Contributor yikesitskevin

    (@yikesitskevin)

    Hi @gorg01,

    This can happen when something is changed directly in the database. Did you run any search and replace functions in the database? Did you migrate your products and tabs?

    Let me know.

    Apologies for the issue!

    Thank you,
    Kevin.

    Thread Starter gorg01

    (@gorg01)

    Hello, thanks for a light-speed response. Yes I did and have already found the reason. It was quite simple- after migrating data from previous testing domain I replaced all urls directly in the database dump. And that caused the problem. So I′ve installed the Better search replace plugin, reverted the urls back to previous value and then back to contemporary value. And that did the trick:-) Thank you for your help and for this great and helpful plugin!
    Marek

    Plugin Contributor yikesitskevin

    (@yikesitskevin)

    Awesome. Best of luck with your website, Marek!

Viewing 3 replies - 1 through 3 (of 3 total)
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