• I’m trying to add a taxonomy to WooCommerce products. Using Astra theme. As soon as I assign it to a product, it breaks. The pager and header show as a product in woocommerce as the sort is added, and there are 10+ pages, but each page is empty with no items.

    It seems woocommerce partially takes over the category but it isn’t doing the full job.

Viewing 15 replies - 1 through 15 (of 17 total)
  • Stef

    (@serafinnyc)

    Hello @johnkostly1 While customization of Woo is not supported in this forum. I am curious as to what the reasoning is behind adding a CPT’s taxonomy to Woo’s taxonomy?

    Also, can you add the slug you are using too.

    Thanks

    Thread Starter John Kostly

    (@johnkostly1)

    I am just trying to add a taxonomy to the WooCommerce Products.

    Specifically, I want to use the matching taxonomy terms to present products on my content type.

    Thread Starter John Kostly

    (@johnkostly1)

    It is “toy-types” slug. The taxonomy is a multi-level taxonomy. If the content has the same terms as the products, I want to show it.

    Thread Starter John Kostly

    (@johnkostly1)

    I’m a bit weirded by this, as its clearly something WooCommerce needs to support. I should be able to associate the same products with the same categories. This is weird that you won’t offer basic support for wordpress core functionalities such as custom taxonomies. This is built in wordpress standards that your plugin is breaking,

    Thread Starter John Kostly

    (@johnkostly1)

    More research into it, I tried doing it with other plugins then CPT. It breaks on all of them.

    I tried it with all themes. It breaks on the default themes.

    Meaning this is a Woocommerce bug.

    Also, this was working at one point, and now it is definitely broken. I see many other people mention this was the way they did it, and it worked. So this is pretty standard. I’m amazed no one else complained.

    This is using default functionality of WordPress. This needs to work, your customers want to do this for a verity of reasons. If we can’t add taxonomies across content type, we got a serious issue. I suspect its a small bug as well, and just with the data. Again, the pager works, and the counts work. ONLY the actual display of the products fail.

    I’m going to have to drop support for woocommerce, and go with a different solution if this is not going to even be supported. You probably should consider this a bug and fix it, but its your business.

    • This reply was modified 6 months, 2 weeks ago by John Kostly.
    • This reply was modified 6 months, 2 weeks ago by John Kostly.
    Thread Starter John Kostly

    (@johnkostly1)

    Its probably a minor bug as well, as EVERYTHING works but the actual display. I suspect its not calling the template of the content type I have in there, and so its only showing empty blocks.

    Is there any way to turn off the woocommerce display of the multiple view of the new CPT only. If I can use my theme’s loop I would be happy. But it appears that Woo is taking over the theme, and adding their magic.

    I just need a way to reference these taxonomies on the products so I can show them on content type. This is a massive problem, and I’m amazed you’re not having more people complaign.

    Hey there, @johnkostly1! Thanks for contacting us. I’m happy to help you.

    As mentioned before, we are not able to help with customization here. But we do our best to guide you in the right direction.

    For us to be able to better help you, can you please share detailed steps of how to replicate this issue? If you can also share screenshots so we can have a better understanding on what is going on, that would be great too.

    Looking forward to your reply.

    Have a wonderful day!

    Thread Starter John Kostly

    (@johnkostly1)

    @carolm29

    This isn’t custom code, this is a WordPress standard

    Install CPT UI, or any of the others (there are dozens).

    Add a taxonomy to products.

    Share the taxonomy with another content type.

    Create multiple types of content assign them to terms in the custom taxonomy?

    Notice the taxonomy page not showing anything except products now? And its showing blank pages? Its broken. No Code needed. CPT isn’t custom code, its using core wordpress functionality.

    Go back into CPT UI, turn off products for the custom code. See how its NOW showing the custom content again? Wow!

    The shop takes over the CPT Taxonomy display as soon as you assign it to products. I see no way to stop this from happen. It happens with all themes, and all Custom Post Type plugins that follow the WordPress standard. Your Woocommerce is the one doing things to break WordPRess.

    You’re ignoring the bug, and this is hurting your users.

    • This reply was modified 6 months, 2 weeks ago by John Kostly.

    I can confirm this is a bug as well. Broke on my website, need a fix immediately. Not custom code, default WordPress functionality is not beign supported. Woo Commerce is breaking our websites because they are not following the standards. How do we turn off the WooCommerce Taxonomy display when assign Taxonomies to Products?

    Woo Commerce HAS to follow standards, and HAS to support taxonimes associated.

    Here is a giant list of people you are hurting:
    https://www.ads-software.com/search/custom+taxonomies+intext%3A%22Plugin%3A+WooCommerce%22/

    • This reply was modified 6 months, 2 weeks ago by Michael.
    • This reply was modified 6 months, 2 weeks ago by Michael.
    • This reply was modified 6 months, 2 weeks ago by Michael.
    Thread Starter John Kostly

    (@johnkostly1)

    Tried it again, after update, the taxonomy page is working again. Not showing the custom taxonomy though on the admin edit page. From what I can tell, the queries are also not begin handled right.

    • This reply was modified 6 months, 2 weeks ago by John Kostly.
    Thread Starter John Kostly

    (@johnkostly1)

    You all did me dirty on this one. Don’t expect any more help solving your bugs. Fix your process.

    anastas10s

    (@anastas10s)

    ?? hi there @johnkostly1

    I’m trying to add a taxonomy to WooCommerce products. Using Astra theme.

    +

    This isn’t custom code, this is a WordPress standard
    Install CPT UI, or any of the others (there are dozens).
    Add a taxonomy to products.

    From what I gather, this is custom development; as at least a 3rd party plugin, and theme, are utilized in this process. Therefore, this falls outside the scope of support, I’m afraid.

    If things are breaking with a default theme, like TT3, and only the WooCommerce plugin, feel free to submit an issue via GitHub — by clicking on the green New issue button up-top, in the page linked here.

    cc @mgparisi

    Thank you!

    Thread Starter John Kostly

    (@johnkostly1)

    Wow, So now you’re not supporting WordPress’s core functionality of using Taxonomies in products?

    I honestly don’t care, as I fixed it myself. I feel bad for your customers. I’m certainly not going to be buying your products. I got better support from everyone else here. You all don’t even understand the issue. A custom plugin isn’t needed to reproduce this. You won’t file a bug, so you screw over every one of your customers.

    Which is why your reviews are filling with 1 star reviews. There is too many bugs, and you’re not fixing them under the “Custom Code” excuse.

    @mgparisi I developed my own interface to the taxonomy, as I couldn’t get anything to work. Again, I can also confirm this isn’t custom code. Core WordPress functionality. This needs to be supported. Not sure why they won’t fix bugs. I’m not interested in taking anymore time on this for this company to file a bug on github.

    Plugin Support Zubair Zahid (woo-hc)

    (@doublezed2)

    Hello John Kostly

    I’m trying to add a taxonomy to WooCommerce products. Using Astra theme.
    Install CPT UI, or any of the others (there are dozens).

    Thank you for your reply.

    I am glad to know that you found a solution by yourself.

    Adding custom taxonomy to WooCommerce products is not a feature that is available in WooCommerce out of the box. To do this, you either need a 3rd party plugin or custom code. Therefore, this kind of request falls outside the scope of support as per our support policy.

    Appreciate your understanding.

    Best regards.

    Just for anyone looking for an answer to this, WooCommerce comes with it’s own custom taxonomy editor under Products -> Attributes which also works with the new site editor. I was able to convert my custom product taxonomies over pretty easily with a bit of SQL and re-register them with my own settings using a higher priority.

    • This reply was modified 5 months, 3 weeks ago by ryandgetz. Reason: Add more info
Viewing 15 replies - 1 through 15 (of 17 total)
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