Custom Template not saving

  • Resolved jewseboy

    (@jewseboy)


    8 years, 4 months ago

    Hi Frankie

    I am trying to overwrite the standard templates but my new template code is always overwritten even after I save back to the default.

    eg. I created a new template for Contact Person Email

    Then selected it from dropdown on the event I wanted to use it. Then save.

    THe template code is not visible until I click inside the box. When I click inside the box it is activated and populate with the default code I delete this code (As Im using my custom template) then save but as soon as I go back to the field area and click inside it comes back.

    I tried to shoot this on video to show you below.

    I have cleared my cache and refreshed my browser many times

    https://www.ads-software.com/plugins/events-made-easy/

Viewing 7 replies - 1 through 7 (of 7 total)
  • Plugin Author Franky

    (@liedekef)

    If you leave the text box empty, it will take the selected template from the dropdown box.
    When clicking in the text box when it is empty, the default template is used to populate it (as a helping hand in fact).

    Thread Starter jewseboy

    (@jewseboy)

    Hi Frankie

    I have left the text box empty and just selected the template from drop down template – not working

    I have tried replacing the existing code with my own custom code and selecting no template its not working.

    Not sure what else to try

    It jsut seems whatever do it wont overwrite and save the code in the DB

    Can I manually add this template code to overwrite the field in the DB if all else fails and you cant suggest something else?

    Plugin Author Franky

    (@liedekef)

    Can you explain what is not working? Is the selected template not taken into account?
    Your video clearly showed the selected template being retained correctly when re-editing the event, so all seems ok to me.
    What do you mean with “it’s not working”? The content of the template is NOT copied into the text box, like I said before: the content of the textbox can be left empty if you want your selected template to be used. Clicking in the EMPTY text box will show you the default template that you can change to your liking (not the selected template above).

    Thread Starter jewseboy

    (@jewseboy)

    I create a new template.

    I select this template from dropdown for custom email reply and its completed ignored.

    The content of the textbox is left empty and the new template selected from dropdown but this does NOT change the standard default template EME email replies.

    When I say “not working” I mean that if I select a new custom template from dropdown OR overwrite the default text by selecting inside the box to populate the default text then adding my own code to replace and save, the default code is still always used as standard reply.

    Thread Starter jewseboy

    (@jewseboy)

    Hi Frankie.

    I tried to change 3 templates.

    screenshot

    I could only get contact person template to work by manually added it into the DB via myphpadmin.

    Under no circumstances can i get the templates to work.

    The text that appears is always the default text

    how can i send you a personal mail with temp admin info?

    Plugin Author Franky

    (@liedekef)

    I’m sorry, but I’ve been told not to ask for admin rights anymore, and I tend to follow that advise.
    But I found a problem in the sending of emails, so give me some minutes for testing

    Plugin Author Franky

    (@liedekef)

    I just released 1.6.20 for a mail sending bug (although it doesn’t seem related to your problem, but it might).
    If not, please open a bug report at the official support forum on https://www.e-dynamics.be/wordpress/

Viewing 7 replies - 1 through 7 (of 7 total)
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