Custom Tracking URL not working

  • Resolved lisapearsonnz

    (@lisapearsonnz)


    3 years, 2 months ago

    Hi team. I’m trying to get custom tracking number to work for a woocommerce site, and when I click on customize and select the ‘Use tracking number as a link’, it doesn’t seem to work?

    In the preview it’s a link but when I do a test email it doesn’t appear as a link, just plain text. Would like this to be a clickable link. Any help would be greatly appreciated. Thanks!

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  • Plugin Author Zorem

    (@zorem)

    Hi,

    I could not replicate your issue, it might be a conflict with one of your plugins. you can try to deactivate all your plugins and keep only AST and WooCommerce, clear your browser cache and then check again. if it is solved, activate your plugins one by one to find the one that creates the conflict.

    Thanks,

Viewing 1 replies (of 1 total)
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