custom_field__slug in email

  • Resolved zubsero

    (@zubsero)


    1 month ago

    Hi. I’m trying to add custom fielt in the email, but it doesn’t show up.

    I’m using {{custom_field__slug}}. What’s wrong?

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Contributor Aslam Hasib

    (@aslamhasib)

    Ensure that custom_field__slug is exactly the correct slug for your custom field.To find the correct slug:

    • Go to?Support Genix > Custom Fields.
    • Check the?Slug?of the field you are trying to include.
    • Replace?custom_field__slug?in?{{custom_field__slug}}?with the actual slug.
    Thread Starter zubsero

    (@zubsero)

    That was the first thing that I tried.

    Slug:avviket
    I tried {{avviket}}, {{custom_field__avviket}} and {{custom_field__slug}} but it doesn’t go into email

    Plugin Author Nazmul Huda

    (@nazmulhudadev)

    Hi @zubsero,

    Thank you for your patience and for trying different options. I understand how important this feature is for you, and I appreciate your efforts in troubleshooting it.

    If your custom field slug is avviket, then using {{custom_field__avviket}} should work correctly in your email template. I kindly ask you to double-check the slug to make sure there are no spaces or typos.

    If the issue still persists, we’d love to take a closer look and help you resolve it as quickly as possible. Please create a support ticket at https://supportgenix.com/contact/, and one of our support agents will assist you directly.

    We truly appreciate your time and trust in Support Genix. Let us know how we can help further!

    Best regards,
    Nazmul Huda
    Support Genix Team

Viewing 3 replies - 1 through 3 (of 3 total)
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