Customer Authority Restriction

  • Resolved dgenc

    (@dgenc)


    4 years, 6 months ago

    Hello there,

    How do I restrict the customer’s authority to close the support ticket?

Viewing 2 replies - 1 through 2 (of 2 total)
  • Anonymous User 15356385

    (@anonymized-15356385)

    Within the Appearance -> Customize menu click Additional CSS and enter the following CSS code to hide the option…

    .ticket_reply_fields .reply_close {
	display: none;
}
    Thread Starter dgenc

    (@dgenc)

    Super! Thank You.

Viewing 2 replies - 1 through 2 (of 2 total)
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