Viewing 7 replies - 1 through 7 (of 7 total)
  • Thread Starter jdesignbe

    (@jdesignbe)

    Also the button to write a negative review instead of contacting us doesn’t work..?

    Thread Starter jdesignbe

    (@jdesignbe)

    Any update on this please? Our website is going live 18/05 so it’s getting a bit urgent ??

    (well… 5 and 4 stars work, so we hope they just not choose any lower amount of stars haha, then it’s not urgent..)

    Plugin Support liditrudex

    (@liditrudex)

    Hi @jdesignbe !

    Thanks for contacting us about this!

    The issue is forwarded to the IT depatment!

    We’ll let you know when they fixed the issue!

    Feel free to write us, if you need any assistance,
    Trustindex

    @jdesignbe in the same boat, good luck on your website going live, it shouldn’t affect much as you still can get 4-5 star reviews.

    Plugin Support liditrudex

    (@liditrudex)

    Hi @jdesignbe , @superrack !

    We fixed this issue!

    Please update to the newest verion of the plugin!

    Feel free to write us, if you need any assistance,
    Trustindex Team

    Thread Starter jdesignbe

    (@jdesignbe)

    @superrack thanks! Very kind

    @liditrudex no update available yet..

    Plugin Support liditrudex

    (@liditrudex)

    Hi @jdesignbe, @superrack !

    In case you do have the latest version, could you try reinstalling the plugin?

    That should help!

    Feel free to write us, if you need any assistance,
    Trustindex Team

Viewing 7 replies - 1 through 7 (of 7 total)
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