Customer not able to redeem gift card

  • Resolved bellemode

    (@bellemode)


    2 years, 8 months ago

    I tried for the customer and it didn’t work for me either. I was able to put everything in the cart and then I put the gift card in the coupon code area and the total went to $0.00 owed, but when I tried to “place order” I receive the error box “No payment method provided.” The website uses square payments and everything is up to date. Please advise.

    Thank you.

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Author pimwick

    (@pimwick)

    It sounds like you may be using a payment gateway that isn’t compatible with the gift cards plugin.

    Can you send us a WooCommerce system report and we will see if there is something that we can do regarding the third party payment gateway. Log into your WordPress admin are and click on WooCommerce -> Status -> Get System Report.

    Plugin Author pimwick

    (@pimwick)

    I’m marking this thread as resolved since it’s been a while but let us know if there is anything else we can help with.

Viewing 2 replies - 1 through 2 (of 2 total)
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