• Resolved jerrybarry

    (@jerrybarry)


    Hi

    We’ve been using Amelia for years now, recently we did migration to a new server and on the process, few thing broke the website and we’ve manage to put them back in place.

    But right now we’re facing an issue with Amelia Customer Panel not responding effectively to setting on the front end. We did a staging site to carry out some test before sending them to live and after that, Amelia has been working strangely.

    On the test environment, the Customer Panel works fine but on the Live environment, it requests for email and password to access the CP (customer panel) even when logged into your user account. I’ve copied Amelia settings on the Staging site to the Live but still not working. The only thing that works is when you disable require password for customer, it work. When I disable require password for customer, it work but this time around it asks for email to send you access to Customer Panel and even after that, it doesn’t send the email and all mail on our site is going through well.

    Please, how do I address the problem as it causing a downfall to us

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