Customer service

Hey @chopperstwisted

I am sorry to hear that.

Clearly there must be something wrong with our help desk system not receiving your emails. We have not had any other customers contact us about such issues. Let me take a closer look into this and see if I can find why we are not receiving emails.

Kind regards,
John

FYI I just replied to your email. Please let me know if you received it.

Hi,

I’m having some major problems using the blog. I understand but there is a major blocker keeping me from progressing, and this is quite frustrating. Is there a customer service number?

If anyone could help, I would greatly appreciate it.

Hello @thestefantalkshow1412

I am happy to help you but I am not sure if you are in the right forum thread. You appear to be asking about a blog, but this forum thread is in regards to WP-Lister for eBay. If you have a question about WP-Lister for eBay, not related to Joe’s message above, please open a new support ticket here: https://www.ads-software.com/support/plugin/wp-lister-for-ebay/

Kind regards,
John

hello can someone help me please

Hi @vaknin,

How can we help you today?

If you need help with WP-Lister plugin you can also send us an email here – https://www.wplab.com/request-support/

Kind regards,

Menchie
WP Lab Support

Hi There,

I have a wordpress.com website and domain but want to start using bluehost and www.ads-software.com am I able keep the same domain and transfer my website over? or will I need to make a new website from scratch with a new domain/URL?

Kind regards,
Letitia

Hi @findingfinancialfreedom,

This is one of the guide you can read when you want to move your site from WordPress.com to www.ads-software.com: https://www.wpbeginner.com/wp-tutorials/how-to-properly-move-your-blog-from-wordpress-com-to-wordpress-org/

Kind regards,

Menchie
WP Lab Support

Hi! I think i deleted my website by mistake… I tried to login to my website https://thepurposeofliving.org://wp-admin anhttps://thepurposeofliving.org/wp-admin/plugin-editor.php?file=ad-inserter%2Fad-inserter.php&plugin=ad-inserter%2Fad-inserter.phphttps://thepurposeofliving.org/wp-admin/plugin-editor.php?file=ad-inserter%2Fimages%2Findex.html&plugin=ad-inserter%2Fad-inserter.phphttps://thepurposeofliving.org/wp-admin/plugin-editor.php?file=ad-inserter%2Findex.html&plugin=ad-inserter%2Fad-inserter.phphttps://thepurposeofliving.org/wp-admin/plugin-editor.php?file=ad-inserter%2Fconstants.php&plugin=ad-inserter%2Fad-inserter.phphttps://thepurposeofliving.org/wp-admin/plugin-editor.php?file=ad-inserter%2Fsettings.php&plugin=ad-inserter%2Fad-inserter.phphttps://thepurposeofliving.org/wp-admin/plugin-editor.php?file=ad-inserter%2Freadme.txt&plugin=ad-inserter%2Fad-inserter.phpd this is all it shows

Hi @thepurposeofliving,

You may please try to contact and ask your hosting provider. They may be able to help you with it especially if you have a backup copy of your site.

Kind regards,

Menchie
WP Lab Support

I need HELP. I can not get this soft ware to install.

Please call thank you

Hi @tcullors,

Here is the guide for the plugin installation – Installation and Setup

Kind regards,

Menchie
WP Lab Support

Look. I am not in anyway trying to be mean but I do have a deadline to meet and work to do. With this being said this response is over the top frustrating to say the least. Please have IT to call Wednesday morning at 8 am CST to install the software.

Thank you

Hi @tcullors,

Please send us support ticket here – https://www.wplab.com/request-support/ so we can assist you with the installation of WP – Lister plugin on your site.

I’m sorry but we don’t offer phone support as of the moment.

Kind regards,

Menchie
WP Lab Support

Hi Guys

Hope everyone is well during this time. I’m new here and eagerly asking for some assistance. I recently starting to build my website and proceeded well into a fourth week until i experienced a awful episode of having my ISP provider amalgamating with another party, therefore my IP address changed and Xampp revoked my connection with my new IP address, also been new i guess i took the wrong route by reinstalling Xampp and i could not reconnect back to my wordpress site after trying so hard for half a day, i am now in the situation of having to relaunch everything and start all over from scratch, i am back on wordpress dashboard starting over again, is there any way that you can please assist by retrieving my previous website and transferring it onto my new current wordpress dashboard? this would save me so much time instead of creating everything all over again setting me 4 weeks back, i love building a website but i really can’t help the fact of a changed IP address landing me in this unfortunate situation, can you please assist in retrieving my previous website on wordpress, i have all the details you require for this but first i will wait for a reply from you which i sincerely trust will be sooner than later, much appreciated and glad to know i can communicate with you here with my first ever post moving forward. Viper