Customers are not able to pay when using MS Explorer og MS Edge

Hi Alexander,

Thank you for using Paid Memberships Pro, I’m really sorry for the issue you are facing here.

I will be testing this shortly for you, in the mean time please can you see if there are any PHP errors on your site?

Here is a guide to enable debugging – https://www.paidmembershipspro.com/how-to-enable-debugging-on-you-your-wordpress-site/

Please keep me posted if there are any PHP errors.

Hi Andrew.

Well, that broke my site?
Added the define( ‘WP_DEBUG_LOG’, true ), but it broke the site with php error in WP-config where I added the code.

Parse error: syntax error, unexpected ‘$table_prefix’ (T_VARIABLE) in /home1/bergenstest/public_html/norskproven.com/wp-config.php on line 69

Now the site is down! Seriously?!

The code should look like the following define( 'WP_DEBUG_LOG', true );, we are more than happy to help you with a more hands-on support solution by opening a thread on https://www.paidmembershipspro.com

If you remove the code you recently added it will restore your site.

The error you are experiencing is due to a typo from your code added. For example a semi-colon missing from the line of code.

I removed it, but seems still the site is broken? norskproven.com

I changed
define(‘WP_DEBUG’, false);

to

define(‘WP_DEBUG’, true);

and added

define( ‘WP_DEBUG_LOG’, true );

But no file was created in wp-content.

We would need to look into this further for you, unfortunately we cannot ask for access to your site on the www.ads-software.com forums as this is not allowed.

There is an issue on line 69 of your wp-config.php file or line above.

Please can you reach out to https://www.paidmembershipspro.com/contact and explain that you tried to add debug code and your site is no longer working.

Thank you for your understanding.

And nothing happens when I change to true on: WP_debug.

Thanks for your help.

I also sent a previous message at the link given, but no reply yet.

Thank you, I will follow up internally.

Thank you. Any update?

I believe the email support team has responded already.

Thank you. Gave them my details two hours ago.

I can confirm the email team has replied to your email, please check your junk/spam folder.