Customers are often unable to buy a ticket.

Hi @jinoo

I understand how frustrating it is when a plugin or a site breaks. We’d love to help you figure out what happened and how to prevent that in the future. I was not able to find any threads or questions from you here or in our premium support channel. We value your feedback and would appreciate an opportunity to help you before receiving a 1-star review.

This section is for reviews and not support (forum guidelines). Please, open a thread with the details of your issue and our team will be happy to help with your issue and any other questions you may have.

Thanks,
Andras

Hi Andras,

Do you think it’s just frustrating?!!!
As a young company, these shortcomings significantly impact both our accounting and our CREDIBILITY. But yours as well. Moreover, the precious time wasted searching for solutions! It’s a pity, your tool addresses a need, but as soon as an alternative is found, we leave you.

Thanks

Sounds like we’re suffering the same problems. Setup up your tickets and it will spontaneously stop working while on sale and the only way to fix it is to start over from scratch.
This is a known bug with their ticketing system and they wont fix it, they just blame other plugins or your host.