Customers can order without paying shipping

  • Resolved Ozcarr

    (@ozcarr)


    3 years, 8 months ago

    When “State / County” isn’t chosen, for most countries, clients will not see shipping options at all, nor will they see an error message. So the checkout page will look as if shipping is free, and they will only pay the cost of the products.

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  • Plugin Author EXCELERUS

    (@excelerus)

    Are you able to reproduce this in the demo site – https://demo.excelerus.dev/hkpost-postage-calculator/ ?

    I suspect this might be due to shipping configuration on your site.
    It might be due to no Shipping Method(s) for Shipping Zone – ‘Locations not covered by your other zones’. For countries not included in other shipping zones, shipping method(s) of this zone is/are applied; and if there are non configured then user can checkout without any shipping charges.

    Could you check and let me know please.

Viewing 1 replies (of 1 total)
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