Customers not able to login when plugin is activated

  • Resolved joshv06

    (@joshv06)


    4 years, 10 months ago

    My plugin is currently de-activated until I get this fixed.

    Has anyone had a similar issue? I am using the Proto theme without any caching type plugins. Also updated to the latest wordpress version.

    Thanks

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Author Bill Minozzi

    (@sminozzi)

    Hi Josh,

    Please, go to our support page:
    https://billminozzi.com/dove/
    and
    leave us information to investigate it, as
    1) Site URL
    2) Username working
    3) Password
    4) Username not working

    We will check it asap to avoid let you without protection against bots.

    Cheers,
    Bill

    Plugin Author Bill Minozzi

    (@sminozzi)

    Please, read my previous post.
    In this meantime, please, take a look our troubleshooting page:
    https://siterightaway.net/troubleshooting/
    and test for conflicts page:
    https://siterightaway.net/test-for-conflicts/

    Plugin Author Bill Minozzi

    (@sminozzi)

    Hey Josh,

    It is not our plugin that is blocking. Our plugin name is StopBadBots.
    I saw this message:

    INSECURE PASSWORD: Your login attempt has been blocked because the password you are using exists on lists of passwords leaked in data breaches. Attackers use such lists to break into sites and install malicious code. Please reset your password to reactivate your account. Learn More

    In your login page, click Learn More and you will find the name of the plugin it is blocking.

    Cheers,
    Bill

Viewing 3 replies - 1 through 3 (of 3 total)
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