Customers not being added to list

  • Since the end of Novemeber 2017, this plugin had ceased working for me.

    No WooCommerce customers have been added to lists since then. The correct connection is still present in the plugin settings, and the list is selected. But no data is added to the list, despite ‘Automatically subscribe customers to your newsletter’ being checked.

    I notice the plugin hasn’t been updated in over a year, and WooCommerce has gone through some substantial updates in that time. There are numerous errors in the logs, caused by this plugin

    It’s essential we get this working again ASAP, or we will be forced to move to a different supplier

    Thanks

Viewing 9 replies - 1 through 9 (of 9 total)

  • Can you please provide us with the version of woocommerce you are currently using.

    Thread Starter danbrady

    (@danbrady)

    WooCommerce v3.2.6
    WP v4.9.2
    Campaign Monitor for WooCommerce v1.3.2

    Thank you very much we are working in some update and we will get back to you soon.

    Thread Starter danbrady

    (@danbrady)

    Any update on this?

    If it doesn’t start working with WooCommerce segments and CM automated emails soon, we’ll have to move to another supplier.

    p.s. we are a reseller

    We will have a new update by the end of the month which address some of the issues you are having

    Any news on this update you mentioned?

    The plugin is also not working for us (admin screen just gives an error). Have been waiting for the promised update, but this is becoming a major concern.

    Please update your paying customers.

    Yes, please update your paying customers. The plugin seems to really need some TDC – especially now when everyone (in Europe) is adjusting to the new GDPR rules.

    Thanks!

    Thread Starter danbrady

    (@danbrady)

    @leandrov has this been fixed?

    +1 @leandrov has this been fixed?

    • This reply was modified 6 years, 1 month ago by linksmith.
Viewing 9 replies - 1 through 9 (of 9 total)
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