Customers not receiving Purchase Receipt

Update looks like some how i was able to delete my Default Checkout Forum where is that located and how can i reinstall the default forum?

Disable the plugin and enable it again.
IF you want to do it from scratch, go in the database and find the checkouf_forms table, (something like that can`t remember for sure) empty it and after that disable and enable WPEC.

I have tried both not getting it to work or I am in the wrong DB file which could be a possibility but everything i seem to try isn’t fixing it

Hey there,
Check the screens below:

https://dl.dropboxusercontent.com/u/16683640/Screenshots/2013-11-29_1800.png

Top left arrow is the table name (wp_ should be differenet depending on your prefix setup).
Then go on the Operations tab and after that use the Empty table as in the screen below

https://dl.dropboxusercontent.com/u/16683640/Screenshots/2013-11-29_1802.png

At this point in Store -> Checkout you should have no fields at all displayed. Now go to the plugins page, Disable WPEC and the activate it again.

Got it and fixed thank you very much!

Hey all,

I tried this method but it didn’t work for me. Any other suggestions?