• Resolved falconer309

    (@falconer309)


    Hello All! I am having a odd issue. After testing out my website I came across a issue with new customer’s that register. I Registered as if a customer would, I created a username lets call it “rocket.” After I’m logged in and at my customer dashboard my username show’s up as rocket#1 , with the #1 because it is the first to register. So I made another customer account. Let’s call this one “delta.” Again I go into my customer dashboard and the username says delta#2 again because this was the 2nd registered user on the website. Please see the attached screenshot I took. https://snipboard.io/NoCZMp.jpg

    As you can see it has a #4 as this was the 4th account I created. This is appearing on different browsers on the computer and my phone. I have made contact to both my host and even the author for the theme i’m using. Has anyone else see this and or know what steps I should take to fix it? All helpful inquires are greatly appreciated!
    Very Respectfully, Chris

    Here is my System Status:

    
    ### WordPress Environment ###
    
    WordPress address (URL): https://shopnewdecor.com
    Site address (URL): https://shopnewdecor.com
    WC Version: 3.7.1
    REST API Version: ? 1.0.2
    Log Directory Writable: ?
    WP Version: 5.2.4
    WP Multisite: –
    WP Memory Limit: 1 GB
    WP Debug Mode: –
    WP Cron: ?
    Language: en_US
    External object cache: –
    
    ### Server Environment ###
    
    Server Info: Apache
    PHP Version: 7.2.23
    PHP Post Max Size: 512 MB
    PHP Time Limit: 1024
    PHP Max Input Vars: 10000
    cURL Version: 7.66.0
    OpenSSL/1.0.2t
    
    SUHOSIN Installed: –
    MySQL Version: 5.7.23-23
    Max Upload Size: 256 MB
    Default Timezone is UTC: ?
    fsockopen/cURL: ?
    SoapClient: ?
    DOMDocument: ?
    GZip: ?
    Multibyte String: ?
    Remote Post: ?
    Remote Get: ?
    
    ### Database ###
    
    WC Database Version: 3.7.1
    WC Database Prefix: 05b_
    MaxMind GeoIP Database: ?
    Total Database Size: 230.54MB
    Database Data Size: 137.70MB
    Database Index Size: 92.84MB
    05b_woocommerce_sessions: Data: 0.22MB + Index: 0.02MB + Engine MyISAM
    05b_woocommerce_api_keys: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    05b_woocommerce_attribute_taxonomies: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    05b_woocommerce_downloadable_product_permissions: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    05b_woocommerce_order_items: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    05b_woocommerce_order_itemmeta: Data: 0.01MB + Index: 0.01MB + Engine MyISAM
    05b_woocommerce_tax_rates: Data: 0.00MB + Index: 0.01MB + Engine MyISAM
    05b_woocommerce_tax_rate_locations: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    05b_woocommerce_shipping_zones: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    05b_woocommerce_shipping_zone_locations: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    05b_woocommerce_shipping_zone_methods: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    05b_woocommerce_payment_tokens: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    05b_woocommerce_payment_tokenmeta: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    05b_woocommerce_log: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    05b_commentmeta: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    05b_comments: Data: 0.17MB + Index: 0.13MB + Engine MyISAM
    05b_failed_jobs: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    05b_links: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    05b_mailchimp_carts: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    05b_options: Data: 22.40MB + Index: 2.90MB + Engine MyISAM
    05b_pmxi_files: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    05b_pmxi_history: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    05b_pmxi_images: Data: 0.05MB + Index: 0.02MB + Engine MyISAM
    05b_pmxi_imports: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    05b_pmxi_posts: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    05b_pmxi_templates: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    05b_postmeta: Data: 88.16MB + Index: 71.85MB + Engine MyISAM
    05b_posts: Data: 19.76MB + Index: 7.01MB + Engine MyISAM
    05b_queue: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    05b_snippets: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    05b_social_users: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    05b_termmeta: Data: 0.03MB + Index: 0.03MB + Engine MyISAM
    05b_terms: Data: 0.02MB + Index: 0.04MB + Engine MyISAM
    05b_term_relationships: Data: 1.98MB + Index: 4.55MB + Engine MyISAM
    05b_term_taxonomy: Data: 0.02MB + Index: 0.02MB + Engine MyISAM
    05b_usermeta: Data: 2.15MB + Index: 0.02MB + Engine MyISAM
    05b_users: Data: 0.00MB + Index: 0.01MB + Engine MyISAM
    05b_wcpdf_invoice_number: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    05b_wc_admin_notes: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    05b_wc_admin_note_actions: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    05b_wc_category_lookup: Data: 0.01MB + Index: 0.02MB + Engine MyISAM
    05b_wc_customer_lookup: Data: 0.00MB + Index: 0.01MB + Engine MyISAM
    05b_wc_download_log: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    05b_wc_order_coupon_lookup: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    05b_wc_order_product_lookup: Data: 0.00MB + Index: 0.01MB + Engine MyISAM
    05b_wc_order_stats: Data: 0.00MB + Index: 0.01MB + Engine MyISAM
    05b_wc_order_tax_lookup: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    05b_wc_product_meta_lookup: Data: 2.72MB + Index: 6.15MB + Engine MyISAM
    05b_wc_tax_rate_classes: Data: 0.00MB + Index: 0.01MB + Engine MyISAM
    05b_wc_webhooks: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    05b_woobe_history: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    05b_woobe_history_bulk: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    05b_yith_wcwl: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    05b_yith_wcwl_lists: Data: 0.00MB + Index: 0.01MB + Engine MyISAM
    
    ### Security ###
    
    Secure connection (HTTPS): ?
    Hide errors from visitors: ?
    
    ### Active Plugins (21) ###
    
    Code Snippets: by Code Snippets Pro – 2.13.3
    Google Analytics for WordPress by MonsterInsights: by MonsterInsights – 7.9.0
    Jetpack by WordPress.com: by Automattic – 7.8
    Mailchimp for WooCommerce: by Mailchimp – 2.2.4
    MOJO Marketplace: by Mike Hansen – 1.5
    Nextend Social Login: by Nextendweb – 3.0.20
    OptinMonster API: by OptinMonster Team – 1.8.3
    UpdraftPlus - Backup/Restore: by UpdraftPlus.Com
    DavidAnderson – 1.16.17
    
    WooCommerce Bulk Editor: by realmag777 – 1.0.4 – Not tested with the active version of WooCommerce
    WooCommerce Admin: by WooCommerce – 0.20.1
    WooCommerce Extended Coupon Features FREE: by Soft79 – 3.1.2
    WooCommerce PayPal Checkout Gateway: by WooCommerce – 1.6.17
    WooCommerce Stripe Gateway: by WooCommerce – 4.2.5
    WooCommerce PDF Invoices & Packing Slips: by Ewout Fernhout – 2.3.4
    WooCommerce Services: by Automattic – 1.21.1
    WP All Import - WooCommerce Add-On: by Soflyy – 1.4.3
    WooCommerce: by Automattic – 3.7.1
    WooSidebars: by WooCommerce – 1.4.5
    WP All Import: by Soflyy – 3.5.2
    WP-Sweep: by Lester 'GaMerZ' Chan – 1.1.0
    YITH WooCommerce Wishlist: by YITH – 2.2.13
    
    ### Inactive Plugins (4) ###
    
    Akismet Anti-Spam: by Automattic – 4.1.2
    Contact Form 7: by Takayuki Miyoshi – 5.1.4
    Hello Dolly: by Matt Mullenweg – 1.7.2
    Stop Generating Image Sizes: by Nazmul Ahsan – 2.0.2
    
    ### Dropin Plugins (2) ###
    
    db-error.php: db-error.php
    maintenance.php: maintenance.php
    
    ### Must Use Plugins (3) ###
    
    Endurance Browser Cache: by Mike Hansen – 0.4
    Endurance Page Cache: by Mike Hansen – 1.6
    SSO: by Garth Mortensen
    Mike Hansen – 0.3
    
    ### Settings ###
    
    API Enabled: –
    Force SSL: –
    Currency: USD ($)
    Currency Position: left
    Thousand Separator: ,
    Decimal Separator: .
    Number of Decimals: 2
    Taxonomies: Product Types: external (external)
    grouped (grouped)
    simple (simple)
    variable (variable)
    
    Taxonomies: Product Visibility: exclude-from-catalog (exclude-from-catalog)
    exclude-from-search (exclude-from-search)
    featured (featured)
    outofstock (outofstock)
    rated-1 (rated-1)
    rated-2 (rated-2)
    rated-3 (rated-3)
    rated-4 (rated-4)
    rated-5 (rated-5)
    
    Connected to WooCommerce.com: –
    
    ### WC Pages ###
    
    Shop base: #6 - /shop/
    Cart: #7 - /cart/
    Checkout: #8 - /checkout/
    My account: #9 - /my-account/
    Terms and conditions: #79909 - /terms-of-service/
    
    ### Theme ###
    
    Name: Flatsome Child
    Version: 3.0
    Author URL: 
    Child Theme: ?
    Parent Theme Name: Flatsome
    Parent Theme Version: 3.9.0
    Parent Theme Author URL: https://www.uxthemes.com/
    WooCommerce Support: ?
    
    ### Templates ###
    
    Overrides: flatsome/woocommerce/archive-product.php
    flatsome/woocommerce/cart/cart-empty.php
    flatsome/woocommerce/cart/cart-shipping.php
    flatsome/woocommerce/cart/cart.php
    flatsome/woocommerce/checkout/form-checkout.php
    flatsome/woocommerce/checkout/form-coupon.php
    flatsome/woocommerce/checkout/terms.php
    flatsome/woocommerce/checkout/thankyou.php
    flatsome/woocommerce/content-product.php
    flatsome/woocommerce/content-product_cat.php
    flatsome/woocommerce/content-single-product.php
    flatsome/woocommerce/content-widget-product.php
    flatsome/woocommerce/global/breadcrumb.php
    flatsome/woocommerce/global/quantity-input.php
    flatsome/woocommerce/global/wrapper-end.php
    flatsome/woocommerce/global/wrapper-start.php
    flatsome/woocommerce/loop/loop-end.php
    flatsome/woocommerce/loop/loop-start.php
    flatsome/woocommerce/loop/pagination.php
    flatsome/woocommerce/loop/result-count.php
    flatsome/woocommerce/loop/sale-flash.php
    flatsome/woocommerce/myaccount/form-login.php
    flatsome/woocommerce/myaccount/navigation.php
    flatsome/woocommerce/notices/error.php
    flatsome/woocommerce/notices/notice.php
    flatsome/woocommerce/notices/success.php
    flatsome/woocommerce/product-searchform.php
    flatsome/woocommerce/single-product/photoswipe.php
    flatsome/woocommerce/single-product/price.php
    flatsome/woocommerce/single-product/product-image.php
    flatsome/woocommerce/single-product/product-thumbnails.php
    flatsome/woocommerce/single-product/rating.php
    flatsome/woocommerce/single-product/related.php
    flatsome/woocommerce/single-product/review.php
    flatsome/woocommerce/single-product/sale-flash.php
    flatsome/woocommerce/single-product/share.php
    flatsome/woocommerce/single-product/short-description.php
    flatsome/woocommerce/single-product/tabs/tabs.php
    flatsome/woocommerce/single-product/title.php
    flatsome/woocommerce/single-product/up-sells.php
    flatsome/woocommerce/single-product-reviews.php
    flatsome/woocommerce/single-product.php
    
    ### Action Scheduler ###
    
    Complete: 602
    Oldest: 2019-09-15 17:32:18 +0000
    Newest: 2019-10-16 16:17:00 +0000
    
    Pending: 2
    Oldest: 2019-10-16 17:16:59 +0000
    Newest: 2019-10-16 17:17:01 +0000
    
    Canceled: 0
    Oldest: –
    Newest: –
    
    In-progress: 0
    Oldest: –
    Newest: –
    
    Failed: 0
    Oldest: –
    Newest: –
    
    
    • This topic was modified 5 years, 1 month ago by falconer309.

    The page I need help with: [log in to see the link]

Viewing 1 replies (of 1 total)
  • Thread Starter falconer309

    (@falconer309)

    FIXED! The Flatsome theme Author messaged me back very quickly and gave me this CSS code and it worked.

    .page-id-9 .op-5{ display:none; }

Viewing 1 replies (of 1 total)
  • The topic ‘Customer’s Registering get a # and number next to username ” Their Registered #”’ is closed to new replies.