CustomEvents via Conversion API

Hi simondiegmann,

Thanks for your message. I will be happy to help.

Now I have the challenge that I want to send custom events via javascript and the fbq(‘trackCustom’, ‘Event’) code. Since we want to fire the event after a user is successfully added to our database and not upon the button click.

— Does that mean you created the event in Pixel Cat or somewhere else? The events need to be built in Pixel Cat.

All the best.

Hi gavinohanlon,

thanks for the fast response!

at the moment it is created in a custom script. Is there a possibility to trigger the in PixelCat created event via this custom script?
As example I can open a URL via the custom script. Would this be enough to trigger the event type “Click on URL” within PixelCat?

Is there any chance to set custom triggers within PixelCat?

Best
Simon

Hi Simon,

Thanks for your reply.

I am only aware of Pixel Cat tracking the event if it is built using the Pixel Cat event builder.
If the user is added to a database, then you could try opening a URL and have that event tracked in Pixel Cat with the trigger “Page visit” in the Facebook event builder.

The triggers are set by Pixel Cat. It is not possible to add more triggers. It would be advised to customize the event and how that is triggered as opposed to the plugin.

If there is anything else, feel free to get back to us.

All the best.

Hi gavinohanlon,

thanks – I will try that. I’ve noticed that I can only choose exisiting WordPress pages via the “Page visit” trigger.
Is there possibility to use an external URL?

Best
Simon

Hi Simon,

Thanks, I see what you mean now about the “Page visit” trigger. Have you tried the “URL Click” trigger? That might work depending on your website’s flow to reach the URL you plan to use.

If there is anything else, feel free to get back to us.

All the best.

Hi gavinohanlon,

The user on our page types in his email and then clicks on a form button to register to our service.
I would like to trigger the event upon the button click.
My favourite option would be that I open a webpage via javascript after the user is successfully registered. I hope that this would trigger the “URL Click” trigger of Pixel Cat. But that doesn’t seem to work.
I will try to get the button click to work to have at least one way that would work.

Best Simon

Hi Simon,

Thanks for getting back to us.

Yes, it might be best to go with the button click option you mentioned.

If there is anything else, feel free to get back to us.

All the best.

Thank You!

You are very welcome.

If you have any other questions, just let us know.

All the best.