Customise Order Confirmation Email

  • Resolved MuhamadEdisonA

    (@muhamadedisona)


    4 years, 1 month ago

    Hi, really love woocomerce plugin so much. I have a problem on it, How to edit this text in email “your order has been created and waiting for your payment”. I try to look in email setting, but there is no order confirmation email setting. Even, i looking on hold or processing email, there is no text such as it

    Thanks and really appreciate it

    https://prntscr.com/usch35

    The page I need help with: [log in to see the link]

Viewing 4 replies - 1 through 4 (of 4 total)

  • Hi there,

    Not all the text strings in the WooCommerce email notifications are customizable from the backend.

    There are different options to customize these emails and their content. Please take a look at this article to see which option would fit your needs in a better way: https://woocommerce.com/posts/how-to-customize-emails-in-woocommerce/

    I hope it helps!

    Thanks,

    Thread Starter MuhamadEdisonA

    (@muhamadedisona)

    I see, but like i said before
    but there is no “order confirmation email” setting. What should i do

    Plugin Support Thu P. a11n

    (@thup90)

    Hi there,

    Could you provide a screenshot of the WooCommerce > Settings > Emails page? I recommend https://snipboard.io/ for easily sharing screenshots – please follow the instructions on the page, then paste the URL in this chat. It works with Chrome, Firefox and Edge.

    Plugin Support Damianne P (a11n)

    (@drwpcom)

    Hi @muhamadedisona. We haven’t heard from you and I hope that means you’ve resolved the issue.

    I’m going to go ahead and mark this thread as resolved. If you still need help with this issue or have any other questions about the WooCommerce plugin, please start a new thread.

Viewing 4 replies - 1 through 4 (of 4 total)
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