Customiser Colors displays current color hex code always as #ffffff

  • Resolved fwuk

    (@fwuk)


    2 weeks, 5 days ago

    It is frustrating when editing customiser colors, current selected color hex value always dispalys #ffffff regardless of the color. We have no idea of the current colors hex code before deciding to change it. Can it be fixed please? Thank you for all your hard work.

Viewing 5 replies - 1 through 5 (of 5 total)

  • Hello @fwuk,

    Thank you for reaching out, and sorry for the trouble.

    This issue has been fixed in the dev version of the theme. For a temporary solution, you can update the theme manually to the dev version. If you can you can do the steps below to update the theme manually:

    1. First, download the theme: https://drive.google.com/file/d/1bnMiI3i1yewbQO9oMZ2THxXJmyBAQdZn/view?usp=sharing.
    2. Head over to WP Dashboard > Appearance > Themes > Add New.
    3. Click on the “Upload Theme” button.
    4. Choose the theme and click on the install now button: https://i.postimg.cc/y8tSqfH2/image.png
    5. Next, click on the “Replace current with uploaded” button: https://i.postimg.cc/jSctP28c/image.png

    Here are the changes to the color picker: https://postimg.cc/yW1TrmqZ.

    Now, please recheck your issue.

    Note: if you have a cache plugin or server/CDN or LiteSpeed cache. You need to clear its cache contents or disable them to see your changes.

    I hope it helps.
    Best Regards

    Thread Starter fwuk

    (@fwuk)

    Ahh. I should have been a little patient. I knew you would be already working on it. I will just wait for the next update. It was not a critical issue anyhow. Thank you very much for your time.

    Shahin

    (@skalanter)

    Hello @fwuk,

    You are welcome,
    Yes in the next update, we will improve the color picker.
    If you’d like, you can install the dev version on your staging site and test it.

    I hope it helps.
    Best Regards

    Thread Starter fwuk

    (@fwuk)

    Tried the dev version. All good. Thank you very much.

    Shahin

    (@skalanter)

    Thank you for the feedback.
    I’m glad it’s resolved.

Viewing 5 replies - 1 through 5 (of 5 total)
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