Customize

  • Hello, I’ve bought the Arcade theme where I would be able to customize my page. I’m trying to do it, but i don’t know why when I click in the +options button it doesnt work. It’s not loading, so I cannot customize my blog – https://www.carolpedral.com
    Could you help me with this issue, please?

    Thank you in advance.

    Carol Pedral

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  • Hi Carol. If you’ve purchased your theme, you should contact them directly.

    Commercial Products
    If you use a commercial theme or plugin and need support, please go to their official support channel. In order to be good stewards of the WordPress community, and encourage innovation and progress, we feel it’s important to direct people to those official locations. Doing this will provide the developer with the income they need to make WordPress awesome.

    Forum volunteers are also not given access to commercial products, so they would not know why your commercial theme or plugin is not working properly. This is one other reason why volunteers forward you to the commercial product’s vendors. The vendors are responsible for supporting their commercial product.

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