• I am using Generatepress Theme. It is working very nice.

    A few hours back my WordPress website has got an update to 6.7.

    After this Layout of Customize has distorted. And Customize has disappeared from Top Ribbon/toolbar.

    Pl help me restore the usual Customize layout.

    The page I need help with: [log in to see the link]

Viewing 6 replies - 16 through 21 (of 21 total)
  • Hi there,

    check for plugin conflicts by temporarily disabling all other plugins. Then check the Customiser to see if it works.

    Thread Starter janardhan

    (@janardhanjp)

    When I deactivated CheckoutWC the Customize elements came back to normal. But I can’t dispense with CheckoutWC plugin.

    Moreover this problem began after WordPress update only. So apparently problem lies with WordPress update only.

    So solution must come from WordPress only.

    I am not sure how else I can explain this to you.

    This is the WordPress Support forum for the GeneratePress Theme, and we can only provide support for the theme in this forum.

    As you have discovered the issue is with the CheckoutWC Plugin and the latest version of WordPress.

    So you need to speak to the CheckoutWC developer and ask them to investigate the issue and patch their code to fix this problem.

    Thread Starter janardhan

    (@janardhanjp)

    I have spoken to CheckoutWC and they have acted promptly.

    CheckoutWC has updated its plugin and removed their link to edit Checkout in Customize window. Now the large spaces in Customize window or elements is gone. This is for your information pl.

    Thread Starter janardhan

    (@janardhanjp)

    CheckoutWC people have attended to the problem. And they have updated their plugin and they have removed their link to Edit Checkout page in Customize. And the large spaced in Customize elements problem is gone. This is for your information pl.

    Glad to hear that the plugin developer fixed this issue !

Viewing 6 replies - 16 through 21 (of 21 total)
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