Customize email

  • Resolved blowiee

    (@blowiee)


    2 weeks, 4 days ago

    Hi there!

    I use flatsome theme and I was wondering what the best option is or possible at all to customize the standard email after purchase with tracking number.

    Can I overwrite the standard customized mail in theme editor? Or recommend a specific custimizer plugin that works well with flatsome theme?

    Should I use a specific shortcode for the tracking option then?

    Please let me know!

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  • Plugin Author gaurav1092

    (@gaurav1092)

    Hi @blowiee,

    Yes, you have a few options to customize your WooCommerce emails, especially when using the Flatsome theme.

    1. Using an Email Customizer Plugin: I recommend using the Kadence WooCommerce Email Designer plugin, which works well with Flatsome. It allows you to easily customize email templates and include the tracking information. With this, you can modify the look and feel of the emails without touching any code.
    2. Overwriting Email Templates in Your Child Theme: If you prefer customizing directly through your theme files, you can overwrite the Shipped (Completed) and Partially Shipped email templates in your child theme.

    Let me know if you need any further assistance or specific guidance on setting this up!

    Best regards,
    Gaurav

Viewing 1 replies (of 1 total)
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