Customize failed order page

  • Resolved portodiakofti

    (@portodiakofti)


    7 months ago

    the plugin works great with successful transaction but how can I customize the failed transaction page? Now it redirects to an empty page.

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Support lavendervu2510

    (@lavendervu2510)

    Hi,

    We are sorry for the late response after national holidays.

    In our plugin > General > Order status, ensure you choose the corresponding order statuses.

    In this case, ensure to select: Failed. Then the failed orders will appear on the “thank you” customize page for editing.

    Best regards.

    Thread Starter portodiakofti

    (@portodiakofti)

    so it’s not possible to design a thank you page for failed order AND successful order? not the same one obviously, one for failed order and one for successful.

    Thank you

    Plugin Support lavendervu2510

    (@lavendervu2510)

    Thank you for your clarification.

    We will consider this request in our plugin if it is feasible, thank you for your suggestion.

    Best regards.

Viewing 3 replies - 1 through 3 (of 3 total)
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