Customize new “Customer Notifications” emails?

  • Resolved Erik Geurts

    (@erikgeurtsplatformiqcom)


    4 months, 1 week ago

    The newest version of WooCommerce Subscriptions introduces a set of new customer notification emails, for example to notify a customer about an upcoming renewal.

    I was wondering if there are plans to add this to the Email designer, so that we can tweak the text and the content of these new email types.

    I’d be happy to help with this, for example with beta-testing. If there’s a public Github repository, I might be able to contribute there as well.

    • This topic was modified 4 months, 1 week ago by Erik Geurts.
    • This topic was modified 4 months, 1 week ago by Erik Geurts.
Viewing 9 replies - 1 through 9 (of 9 total)
  • Plugin Support karlalevelup

    (@karlalevelup)

    Hi, Erik!

    Glad you reached out to us about this.

    I’ll talk about this with our team and I’ll send another reply as soon as I can.

    Plugin Support karlalevelup

    (@karlalevelup)

    Hi there!

    I just want to give an update that this has been added to our feature requests. You can view and add a vote here: Customize new “Customer Notifications” emails

    Let me know if I can help you further with this.

    Thread Starter Erik Geurts

    (@erikgeurtsplatformiqcom)

    I can’t see that page, nor log in, because I don’t have a username (because I never purchased anything, this is a free plugin after all).

    Plugin Support karlalevelup

    (@karlalevelup)

    Hi, Erik!

    You may go to this page and register – https://www.kadencewp.com/my-account/

    On the other hand, here’s what the feature request look like: https://share.zight.com/6quARK8K

    Other users can see and add a vote to this.

    Thread Starter Erik Geurts

    (@erikgeurtsplatformiqcom)

    I registered there but I still open the page to cast my vote, even when logged in I get a 403 error message.

    Plugin Support michael-levelup

    (@michaeltarongoy)

    Hi Erik,

    Are you using a VPN service? If you are, try disabling it temporarily.

    Not all VPNs are equal. Usually VPNs are fine, it’s just if your on one that has bad actors and those bad actors get flagged and the VPNs IP gets flagged. It’s almost impossible to protect your site and support bad VPNs.

    Can you also confirm that you tried this on other browsers and the issue persists as well? Like it could be because of a browser extension you have.

    Try using a private/incognito browser mode so that all browser extensions are disabled.

    We appreciate your continued patience and understanding regarding this matter.

    Kind Regards,
    Michael Taro

    Thread Starter Erik Geurts

    (@erikgeurtsplatformiqcom)

    No VPN for me.

    Plugin Support karlalevelup

    (@karlalevelup)

    Hi, Erik!

    I’m still checking on this. Once I have more info, I’ll send another reply.

    Plugin Support karlalevelup

    (@karlalevelup)

    Hi, Erik!

    I updated the post so it will be listed under a public board. You should see the post now and add your comment.

    Let me know if I can help you further with this.

Viewing 9 replies - 1 through 9 (of 9 total)
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