– Turn off, or empty any caching methods you might be using. That includes completely emptying your browser cache, and test for any difference in behaviour
– Switch to a different browser for a moment and see if the symptom is the same. If yes..
– Deactivate all of your active plugins and try again. If the result is the same,
– Switch to a different theme (preferably the default WordPress theme) and try again.
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]]>In any case — I’ve been using Chrome, but clearing the cache did not help. However, I was able to successfully access the Customize page using Internet Explorer. (I’m having other issues with that browser, like buttons overlapping configuration options, but it’s usable.) So clearly it’s a browser problem. Thanks for the suggestion!
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