customize page (customize.php) is not working

  • Resolved farhan25

    (@farhan25)


    3 years, 11 months ago

    I have a new website running with WP 5.6 with Astra (Astra child activated) and 3 other plug-ins activated (WP STAGING, Query Monitor, Gutenberg) when I activated the “Starter Templates” plug-in then import a home page from it, then go to the customize page. it gives me the white screen of death (There has been a critical error on this website. Please check your site admin email inbox for instructions.)
    If I deactivated any of (Query Monitor, Gutenberg, Starter Templates) it works fine.
    Any idea why this is happening ?

Viewing 2 replies - 1 through 2 (of 2 total)
  • Thread Starter farhan25

    (@farhan25)

    Ok my fault. it was a resources issue, nothing to do with those plug-ins mentioned earlier.
    I doubled the resources and everything works fine now.

    Plugin Support Team Brainstorm Force

    (@brainstormteam)

    Hi @farhan25,

    Good to know you have figured it out!

    This is the doc that contains the system requirements to run the Starter Templates plugin smoothly, for future reference.

    Kind regards,
    Herman ??

Viewing 2 replies - 1 through 2 (of 2 total)
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