Customize Product Table in Email

  • The emailed product table does not match what is showing in the cart and it does not show the breakdown properly. What codes might you have to edit the way the email shows the prodcut table? Without your plugin the product table shows fine.

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Support Janilyn T

    (@janilyn409)

    Hi @carriescourses ,

    I’m not sure if I get your question right.

    Could you kindly provide more clues with images or links or screen recording video for us to check it out for you?

    Best regards.

    Thread Starter carriescourses

    (@carriescourses)

    In the email that is received when someone books, it has a product table. The product table shows a price, but because we have components and product options, it does not show the breakdown of pricing. The final subtotal and main price are correct, but the product table does not show the breakdown and is missing a ton of info. Are there ways to manipulate what is shown?

    Here is a loom video: https://www.loom.com/share/0cff176ba60d4f3fba52af7d2f415e62?sid=f779cb79-d778-4f4f-b131-944a19981879

    Plugin Support Janilyn T

    (@janilyn409)

    Hi @carriescourses ,

    I watched your video and got your issue. However, I’m afraid we can’t help you with that here. In order to solve your case, we might need to dig deeper in the backend of your site.

    For your case, I recommend that you reach out to our developers at https://wpc.ticksy.com/ or contact them via [email protected] so that they can ask for further details and discuss more conveniently.

    Our developers might need to ask for your admin credentials. We can’t do that here in this public forum.

    Best regards.

Viewing 3 replies - 1 through 3 (of 3 total)
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