Customize start ticket ID #?

  • Resolved JS Morisset

    (@jsmoriss)


    5 years, 11 months ago

    Hey guys,

    Some people, like myself, are switching to SupportCandy from another support system. It would be nice if we could define a “starting support ticket ID #” to minimize conflicts – so for instance, in my case, my starting ticket ID # would be 6000, so that I know that an ID less than that is the old support system, and anything above that is the new support system.

    js.

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  • Plugin Contributor Nikhil G

    (@nsgawli)

    Hello,

    We have added this suggestion in our suggestion list. It will be added in future version of the plugin.

    Thread Starter JS Morisset

    (@jsmoriss)

    Thanks. For now, I’ve manually edited the ‘wpsc_ticket_count’ value in the options table.

    js.

Viewing 2 replies - 1 through 2 (of 2 total)
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