Customizer breaks after trying to insert an image into frontpage section

  • Resolved pandai

    (@pandai)


    1 year, 3 months ago

    Hi, I know that the website I’m referring to is under WordPress.com, but I saw that the Hestia support forum was here. I have an issue with the Team frontpage section, where if I try to insert an image using the media gallery to the first section of Team it doesn’t work and the entire customizer breaks, becoming blank and permanently claiming to be loading. The only fix I currently have found is fully rolling back my site via my hosting provider, but I still can’t insert an image. Should I try inserting an image using a link or is there a way to fix this issue?

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)
  • AndreeaR

    (@andreearadacina21)

    Hi @pandai,

    Thank you for using Hestia!

    I made an attempt to reproduce the problem you described, but I didn’t encounter it on my end.

    Feel free to utilize the image URL from your Media Library, just as you proposed: Link to the guide on customizing the team section in Hestia.

    Should you require any assistance, please don’t hesitate to reach out!

    AC

    (@purplecodes)

    Themeisle Support

    Hi @pandai,

    It’s been a while since we have heard from you. We will now be closing this thread if the issue has already been resolved. Kindly open a new thread if you have other questions or concerns.

Viewing 2 replies - 1 through 2 (of 2 total)
  • The topic ‘Customizer breaks after trying to insert an image into frontpage section’ is closed to new replies.