Customizer Frame Display Issue

  • Resolved Bryan

    (@plywood)


    5 years, 6 months ago

    I’m having an issue with customizer. When I turn it on the website preview gets trapped into a small scroll frame.

    I’ve tried: turning off all plugins, deactivating the current theme, trying it with a different theme. It seems to be stuck regardless.

    Screenshot of issue

    When I inspect the code, I see this:

    <iframe title="Site Preview" name="customize-preview-0" onmousewheel="" sandbox="allow-forms allow-modals allow-orientation-lock allow-pointer-lock allow-popups allow-popups-to-escape-sandbox allow-presentation allow-same-origin allow-scripts" src="https://www.paddlinglight.com/?customize_changeset_uuid=e23935be-ad79-4e03-b99a-db90790ebdf4&customize_theme=interpol-child&customize_messenger_channel=preview-0" class="ui-droppable" style="height: auto !important;"></iframe>

    If I delete the height style, everything works as it should. It looks like it falls back on a height: 100% styling in #customize-preview iframe.

    Any ideas?

    • This topic was modified 5 years, 6 months ago by Bryan.
    • This topic was modified 5 years, 6 months ago by Bryan.
Viewing 3 replies - 1 through 3 (of 3 total)
  • Moderator bcworkz

    (@bcworkz)

    There shouldn’t be an inline style attribute in the customizer iframe. Something outside of core WP is putting it there. Please try the deactivate all plugins and switch to the twentynineteen theme exercise again. This time, start your browser in safe mode before doing so. For good measure, flush your browser cache. If you still have a problem after all of that, you may need to reinstall the core WP files.

    Otherwise, start restoring your configuration, one module at a time. When the problem recurs, the last module activated is the cause.

    I have the same problem too. I didn’t make any changes. The error occurred to me suddenly. @plywood You solved?

    Thanks

    Thread Starter Bryan

    (@plywood)

    I just got back to trying to fix this issue and noticed that everything works fine. I updated several plugins before returning to the customizer, so I’m not sure if that fixed the issue. But everything works fine now.

Viewing 3 replies - 1 through 3 (of 3 total)
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