Customizer Settings not being saved

  • Resolved arkansasben

    (@arkansasben)


    4 years, 4 months ago

    Hey guys, again beautiful plugin and it works brilliantly.

    I’ve installed ShiftNav Pro for a client on a new site and using the Customizer to edit settings doesn’t seem to work. Yesterday, it wouldn’t keep the submenu items indented. Today the issue is displaying the Toggle Bar.

    I can go into Appearance, Customize and make changes none of them stick. However, I can go to Appearance, ShiftNav and they stick every time.

    Has this been reported previously? Maybe it’s my theme? I’m using Neve. If you need further info or access to the backend, I don’t mind.

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  • Plugin Author sevenspark

    (@sevenspark)

    Hi Ben,

    Glad you’re enjoying the plugin!

    Sounds like it’s likely a caching issue? Either that or possibly saving the settings from multiple screens and overwriting your settings each time.

    For ShiftNav Pro support, please be sure to Submit a Ticket so we can help you out. (Also, we’re not allowed to provide Pro product support in these forums, this is just for the free version). Thanks! ??

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