Customizing Reviews Page

  • Resolved neikoloves

    (@neikoloves)


    2 years, 1 month ago

    Hello Guys,

    Love the plugin and I have tried many that do much less, even paid apps, but one thing that I do not like at all and it’s very clunky to use is the actual review page provided to the customer. Many are confused by it and we are getting allot of feedback about it and not in a good way sadly.

    It’s not the best design IMHO, sorry guys, I would rather just use our theme page like any other review plugin and not have to use your custom page, which seems to be hidden somehow, if possible. It makes the review process look disconnected and somewhat amateur, that page needs some work guys.

    This is what we currently have for our review design, we are tweaking this design, but the feedback has been good so far.

    https://storage.googleapis.com/openscreenshot/9%2FR%2F7/PAyqun7R9.png

    Outside of that, your plugin works very well, the review reminders and record keeping or such are great to use.

    I’m consider your professional option, will this allow more control, will this auto post all review to your platform and then link back to our page, does it upload the entire catalog linked via cron and/or curl?

    Is there any limit to this, say we have 50,000 sku, will we run into any hard limit on your platform?

    Thanks so much for your contribution and best regards.

Viewing 3 replies - 1 through 3 (of 3 total)

  • Hi,

    Thank you for using CusRev and for your feedback.

    1. The reviews section on the product page is the standard feature of WooCommerce, if you want to override the WooCommerce template, please follow this documentation https://woocommerce.com/document/template-structure/
    If you want to override our plugin’s template, please follow this solution https://help.cusrev.com/support/solutions/articles/43000608018-how-to-override-default-templates

    2. In the free version, our plugin support posting verified reviews (submitted via aggregated review form) to your store page at cusrev.com and linking back to your site as well.

    3. The categories of the product will be also posted on the product page at cusrev.com but not the SKU of the product.

    Plugin Support bagel1317

    (@bagel1317)

    We haven’t heard from you for more than two weeks. For this reason, I’ll assume that either you are not interested in this question/problem anymore or it has been resolved. If you still require any help, please start a new forum topic.

    Thread Starter neikoloves

    (@neikoloves)

    Hello,

    The issue I have is the idea is great but the page you are sent too is just not very professional looking, why can’t we just use the default themes pages?

    That is a much more polished UI and we have full control over that display in the theme options.

    Also in looking at your paid plugin, can I see the demo for this somehow?

    Thanks and best regards…

Viewing 3 replies - 1 through 3 (of 3 total)
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