Customizing the Emails that get sent.

  • Resolved tkgnewseed

    (@tkgnewseed)


    4 months, 1 week ago

    Hi. I want to customize the default emails that are listed in Tickets -> Settings -> Emails.

    While I understand that I can add my own content to the form, I want to know if it’s it possible to create and use shortcode(s) to extract data location of the event, time, etc.

    I am willing to work with a plugin and/or custom code snippets.

    Please note that I am ONLY using the FREE Event Ticket plugin.

    Thank you.

Viewing 4 replies - 1 through 4 (of 4 total)

  • Hey @tkgnewseed,

    Great to hear that you are using our plugins and hope we can help facilitate your enhancements in some way (though we do not technically fully support customizations). Not 100% sure if this applies to what you are asking, but, …

    You can customize the Event Tickets emails using our templates which can be found here: https://theeventscalendar.com/knowledgebase/tickets-emails-template-files/

    There are also some additional placeholders available to use in the content that my be helpful: https://theeventscalendar.com/knowledgebase/event-tickets-emails/

    Hope I am in the ballpark,
    John

    Plugin Support Darian

    (@d0153)

    Hi @tkgnewseed

    I hope you’re doing well. I just wanted to touch base and check in with you. It’s been a little while since we’ve heard from you. I was just curious if you had the chance to try out the recommendation provided above.

    Let me know if there’s anything I can assist you with.

    Thread Starter tkgnewseed

    (@tkgnewseed)

    Thank you for responding. We decided to take a different route. Again, thank you.

    Plugin Support tristan083

    (@tristan083)

    Hi @tkgnewseed ,

    Thank you for your message and the update.

    I’d be closing this thread as there are no further actions needed. But, please do not hesitate to bump a new thread on our way. This is for us to track down topics/issues efficiently and for us to follow the WordPress Forum Guidelines.

Viewing 4 replies - 1 through 4 (of 4 total)
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