Customizr Pro Sub-Menu Drop-down doesn’t work

  • Hi, I’m having an issue where the sub-menu is automatically registering as false when the button is clicked, regardless of the state. The hamburger icon works, but if the navigation includes a sub-menu, it doesn’t work. Please help.

    The page I need help with: [log in to see the link]

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  • Hi there,
    I’m not able to reproduce this issue.
    Cannot see submenus in your mobile menu either…

    Could you please provide an example of the issue?
    Does it happen on the demo website? -> https://demo.presscustomizr.com/shop/

    If you are using a server cache or cache plugin, please clear it’s cache content and disable caching via it’s settings.

    If the issue still persists one or several plugins could be the cause of it ( a plugin / theme conflict is one of the most frequent problem that you can have with a WordPress website ), I suggest to disable all plugins, clear cache, browser history and check if your problem is resolved.

    You can isolate the plugin by using the following troubleshooting steps.

    Proceed to disable one plugin at a time, clear browser history and re-visit your issue.
    Check if its working properly now. If it’s working fine, this means the plugin that you have just disabled was causing your issue.

    Do this until you find the plugin that’s causing your issue.

    Best

Viewing 1 replies (of 1 total)
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