• We just got this message from DHL:

    “Changes to dutiable deliveries of DHL Paket International ? Important information for destination US

    Dear Customers,

    Over the last year, we have informed you on multiple occasions about the need to transmit complete customs data starting on January 1, 2021 and the consequences resulting from incomplete or missing data.

    The United States Postal Service (USPS) has now informed us that data transfer requirements will be considered a basic requirement for all incoming shipments as of January. Specifically this means that, as of January 1, 2021, shipments without the mandatory customs data will be rejected and returned to sender at the sender?s expense, if the data is not transmitted, not complete, incorrect or not on time. This also applies to postal mail exports from Germany.

    To ensure prompt processing of exports to the USA, we reserve the right to identify and return to you any DHL Paket International shipments that fail to meet customs data requirements before they leave Germany. For now, we will not charge a return fee for these items. The original shipping fee will not be refunded. To re-send the items including transmission of all required fields, you must order a new shipment with its own ident code (IDC).

    Therefore, if you create labels with software that is developed in-house or with software programmed by a third-party provider, you should ensure that all fields required by customs for DHL Paket International are transmitted shortly after creating the label. Please take into account that ?End of day? processing must be completed before shipments are submitted and no later than 6 pm. When using DHL?s own shipping logistics system ?DHL Versenden?, required fields will of course ensure that you have provided all necessary information so that items ? assuming complete listing of parcel contents in accordance with the enclosed commercial invoice ? are not subject to rejection and return.

    Please contact your sales representative or CIS consultant with any questions you might have.

    Sincerely,
    Your DHL PARCEL team”

    Does your plugin support customs data transfer as required above?

Viewing 1 replies (of 1 total)
  • Plugin Author Shadi Manna

    (@shadim)

    Yes, it should transfer all customs data correctly. The “Invoice Number” field has also been added to the DHL Create Label metabox form.

    Let us know if you have any issues.

Viewing 1 replies (of 1 total)
  • The topic ‘Customs data transfer’ is closed to new replies.