CVC not visible

  • Resolved visnova

    (@visnova)


    4 years, 5 months ago

    Hi,

    I finally found a plugin that has a nice clean way to capture customer card details. There is only one problem though, the majority of my customers are iPhone users and a large % of those are iPhone 11 users. Most users use the Facebook app or the IG app to visit the site or the mobile chrome or Safari browser. The problem is when you input the card number it won’t automatically shift over to allow space for the date and CVC like it does on other devices. It seems to be either a certain screen size or maybe it is the browser causing this, here is a screenshot of what I meanI would go as far as paying for a premium version if just this one thing worked, such a shame.

    The page I need help with: [log in to see the link]

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Author Payment Plugins

    (@mrclayton)

    @visnova

    How the Stripe inline form responds to mobile devices is not something I can control from within the plugin because it’s based on media queries within the iframe.

    That is why this plugin also provides the custom forms option. Did you try any of those? They’re all mobile responsive.

    Thread Starter visnova

    (@visnova)

    Hi, thanks for the responce..no I haven’t tried the custom forms option where exactly do I find this?

    Thread Starter visnova

    (@visnova)

    Yes mobile responsive is what I am trying to get in my checkout, it has been an absolute nightmare.

    Thread Starter visnova

    (@visnova)

    ah I found it…now for testing!

Viewing 4 replies - 1 through 4 (of 4 total)
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