CVV Field not read when WooCommerce Subscription product ordered

  • Resolved Angela Bowman

    (@askwpgirl)


    3 years, 11 months ago

    When using WooCommerce Subscriptions for recurring payments, if a WooCommerce Subscriptions product is in the cart, then the CVV field throws an error, and the payment is not processed:

    CardConnect declined transaction. Response: Invalid transaction

    The CVV is valid, but it is not being “seen” by CardPointe with subscription products. All other products work fine.

    On the CardConnect/CardPoint end of things, the error is:

    Response: Invalid Transaction (RPCT-902)
    CVV Response: Server Provider did not respond

    ALL other orders are going through fine, just not WooCommerce Subscriptions ( recurring payment products. https://woocommerce.com/products/woocommerce-subscriptions/ – support handled by WooCommerce.

Viewing 3 replies - 1 through 3 (of 3 total)
  • Thread Starter Angela Bowman

    (@askwpgirl)

    I think I’ve found the problem with the plugin:

    Looks like you’re missing the end curly bracket on line 523 of class-wc-gateway-cardconnect-addons.php where the CVV and AVS check is done. There are three open curly brackets and only two closing brackets. Since the function is not closed, it’s going to result in not getting a response from the server.

    There may be an end curly bracket below this point, but I think it’s misplaced and the developer needs to check “the handle the transaction response from the CardConnect API Rest Client” section for the function process_subscription_payment.

    This should be a simple fix and done quickly if the developer is responsive. So far, they have not been and have run the client around in circles.

    Plugin Author RexAK

    (@rexak)

    Hi,

    Can you verify the version of the plugin you are using?

    The current version does not verify CVV or AVS on line 523 of that file.
    Subscriptions do not attempt to check CVV or AVS, as the subscription on uses a tokenized reference to a card, and thus, there is no reason or chance to verify AVS/CVV.

    Feel free to paste the whole line, or lines, of code in your response, or a screenshot link.

    Plugin Author RexAK

    (@rexak)

    Closing due to inactivity. Reopen if you still need assistance.

Viewing 3 replies - 1 through 3 (of 3 total)
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