• Resolved daishirus

    (@daishirus)


    Hello!

    After creating the packet i downloaded it to my pc and check the archive. There are problem with cyrillic file names – seems that they are in wrong codepage. I went to my server and do zip -r folder_with_site archive.zip and then copied it to my pc – all is ok. How can it be? How i can fix this problem? Also, i checked this packet and restore it at my test environment – site didn’t works at all, i got error 500. Install process didn’t create wp-config.php. I made it manually and no luck – site still shows me error 500. :-\

Viewing 3 replies - 1 through 3 (of 3 total)
  • Hey @daishirus,

    What version of PHP are you using by chance? Right now php ZipArchive has some limitations vs using the shell_exec option which is how you executed it.

    Thanks

    Thread Starter daishirus

    (@daishirus)

    Hello, PHP is 5.5.37 version.

    Since the plugin uses the json_encode method to build a report file, we have noticed that from that version of PHP there are issues with some UTF8 characters. If your host has an option to update to PHP 7 I believe that should solve the issue.

    Hope that helps~

Viewing 3 replies - 1 through 3 (of 3 total)
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