Cyrylic/UTF-8 support

  • Resolved harc

    (@harc)


    1 year, 12 months ago

    Hi,

    it seems the plugin doesn’t support other characters, cyrylic translates to question-marks in the internal database.

Viewing 6 replies - 1 through 6 (of 6 total)
  • Plugin Support gavinohanlon

    (@gavinohanlon)

    Hi Harc,

    Thanks for your message.

    Can you give a specific example of what you are trying to do?

    All the best.

    Thread Starter harc

    (@harc)

    Collect basic data – name and email (and I would prefer a telegram, or other IM handle, but that’s a separate thing).

    Using a name like “Н?на” (Nina) gives me “????” in the name column in landing cat’s subscribers list.

    Plugin Support gavinohanlon

    (@gavinohanlon)

    Hi Harc,

    Thanks for your reply.

    Just so I am understanding correctly, for you in Landing Page Cat, when you enter the name Н?на it only appears as ???? – ? It does not appear like the screenshot below. –

    https://snipboard.io/2msyqd.jpg

    All the best.

    Thread Starter harc

    (@harc)

    Odd. Any idea how to debug what causes the problem?

    Plugin Support gavinohanlon

    (@gavinohanlon)

    Hi Harc,

    Thanks for checking in.

    I imagine you have a certain plugin or theme that I don’t. You can follow this troubleshooting guide here – https://fatcatapps.com/knowledge-base/search-for-conflicts/

    I am curious to know, what language is your WordPress site set to? Maybe I can try to test that on my side.

    All the best.

    Plugin Support gavinohanlon

    (@gavinohanlon)

    Hi Harc,

    I am going to mark this as “resolved” but if you have any more issues, feel free to reach out to us again.

    All the best.

Viewing 6 replies - 1 through 6 (of 6 total)
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