• I need a report that has by date range (daily) orders by customers with the products purchased. This is for our accounting. Does your plugin do this? Thank you.

Viewing 5 replies - 1 through 5 (of 5 total)
  • Plugin Support Aspen Grove Studios Support

    (@aspengrovesupport)

    Hello,

    In this case, our second plugin will work better:

    https://www.ads-software.com/plugins/export-order-items-for-woocommerce/

    Thread Starter WebCityAz

    (@dawnwidmayer)

    Hello, are you available for a custom job. If yes, what would the quote be and the turn around time? We need refund on a separate line. So the original order would stay on the date ordered and the refund would show on the date it was refunded. We switched processors and the new gives date and order amt only and we need to match them. Thank you for your consideration.

    Plugin Author WP Zone

    (@aspengrovestudios)

    Hi there,
    Have you tried Export Order Items (suggested in our previous reply)? It should already show refunds that match the date and status filtering on separate lines with negative quantities/amounts (see the note in the plugin for more information). Is this not working as expected, or do you need something different?

    Thread Starter WebCityAz

    (@dawnwidmayer)

    Sorry for late reply. Yes, we are using Export Order Items for WooCommerce but our refunds are not showing on a separate line. We can pay for you to help us fix this. Please.

    Plugin Author WP Zone

    (@aspengrovestudios)

    How are you issuing the refunds? Are you only changing the order status to Refunded or are you refunding the individual line items? Since Export Order Items reports on line items, it will only show the refund lines if they were entered on a line item basis.

    The Manual Refunds section of this page in the WooCommerce docs shows how to issue refunds on line items: https://woocommerce.com/document/woocommerce-refunds/#manual-refunds

Viewing 5 replies - 1 through 5 (of 5 total)
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