damaged thumbnails

  • When uploading photos with a resolution lower than 1000px in length or width, the thumbnails are damaged.

Viewing 7 replies - 1 through 7 (of 7 total)
  • Plugin Support Jaime Segura

    (@jaimeimagely)

    Hi @krzysa ,

    I am glad to help, this could be an existing issue we are currently investigating. Do the thumbnails look pixelated? Are they showing a grey bar and seem to get just halfway trough the process?

    If you could share a screenshot of they the thumbs look or share a link to a gallery that would help.

    Please keep me posted

    Thanks!

    Thread Starter krzysa

    (@krzysa)

    Hi,

    After clearing the photo cache, some galleries were also corrupted

    https://www.stajniarobinkowo.pl/galeria/obozy-jezdzieckie-2022/nggallery/album/obozy-2022-turnus-vii

    Thread Starter krzysa

    (@krzysa)

    Hi,

    I also have this problem with smaller photos on other websites.

    X2 I also have this problem with smaller photos

    Now the problem arises with images of any dimension. Is there a solution or am I looking for another plugin?

    Plugin Support Jaime Segura

    (@jaimeimagely)

    Hi

    Please try adding the following to the wp-config.php file of your site

    /*disable Imagick/
    define('NGG_DISABLE_IMAGICK', TRUE);

    We are trying to narrow down the issue to the imagick module version. After adding this, make sure to refresh any and all site cache. Then try adding a new gallery and see how the images come up.

    Also you can create new thumbnails for the broken images from Manage Galleries, Open a gallery and then select the option to create new thumbs from the bulk actions or for each individual image.

    Let me know how it went.

    Thanks!

    I have done some tests and the problem no longer appears. problem.

    It has worked code in wp-config.php

    Thank you so much!

    • This reply was modified 1 month, 3 weeks ago by patowins.
Viewing 7 replies - 1 through 7 (of 7 total)
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