Dash board error

[Sandeep272]

I logged on my site and when opening dashboard it shows error
Fatal error: Call to undefined function wp_is_mobile() in /home/ajayash/public_html/CUMMINGSEPTICPUMPCO.COM/wp-admin/index.php on line 22

[esmi]

Try:
– switching to the Twenty Eleven theme by renaming your current theme’s folder inside wp-content/themes and adding “-old” to the end of the folder name using FTP or whatever file management application your host provides.

– resetting the plugins folder by FTP or phpMyAdmin.

– re-uploading all files & folders – except the wp-content folder – from a fresh download of WordPress.

– running the upgrade manually via wp-admin/upgrade.php

[Sandeep272]

Is there any other method without FTP.

[esmi]

Sorry – no.

[Sandeep272]

thanks for reply..i am new in this field

My site is in WP and domain is registered in dogaddy where to rename file in godaddy.

[esmi]

Ask GoDaddy for help with accessing FTP.

[Sandeep272]

thanks

[jackhdinger]

Fatal error: Call to undefined function wp_is_mobile() in /home/content/97/9154697/html/wp-admin/includes/misc.php on line 586

I got this message and tried to call GoDaddy and access the FTP, but they said it wasn’t in their control. So yeah, any help?

[Sandeep272]

Fatal error: Call to undefined function wp_is_mobile() in /home/ajayash/public_html/CUMMINGSEPTICPUMPCO.COM/wp-admin/index.php on line 22

Godaddy was unable to help me.

[esmi]

GoDaddy offers a file management application if I remember correctly. Their hosting documentation also tells you how to set up an FTP client.

[Sandeep272]

thanks

[notjustshrawan]

Hi I had the same issue, I thought the wp_is_mobile() was an issue caused by my Carrington Mobile plugin. I renamed the plugin folder using FTP and was able to see my dashboard again. Next I went back into the renamed plugins folder, deleted Carrington Mobile plugin folder, came back into my WP dashboard and reactivated all my plugins – and it worked!