Dash icon not showing on mobile

Hi,

We have checked the both screenshot and there is no dash appearing in any of them. Also, when we tried to check via site URL, dashes are appearing on both desktop and mobile, you can check the sccreenshot attached below.

https://snipboard.io/b6MIZ7.jpg

Thanks.

Hi, so sorry I accidentally shared the mobile link twice.

This is the desktop screenshot where I can see the dashes: https://drive.google.com/file/d/1PGld2IjVbtIxnT8tpxrJ5D4bIm6Y_89Q/view?usp=sharing

I just checked my mobile again, and I still can’t see the dashes like you do on your end. Do you know why this would be happening?

Thanks so much.

Hi,

Please try on different devices and also, clear all kind of caches.

Thanks.

Hi there, I have tried on different mobiles and cleared caches, but I can’t see it. Is there anything else I can try? Can others definitely see it?

Hi, thank you for sharing this. We have checked on our end, and it’s working as expected. As you can see in this screenshot.

Desktop: https://paste.pics/QIKLN

Mobile: https://paste.pics/QIKLU

Could you please confirm if you tried adding those dashes using the “Counter” option?

Counter : https://paste.pics/QIKNA

If not, then please let us know how you are enabling “hyphen” on the table of contents, so we can understand better and provide you with a quick solution.

Hi there, that screenshot isn’t my website, and I still cannot see the hyphens on mobile. I’ve tried on multiple different mobiles and mobile browsers and I can only see them on desktop.

I added them via the setting ‘counter’ = hyphen, and ‘counter position’ = inside.

Any other suggestions?

Hi, Could you please confirm which theme you are using? kindly share the reference , screenshot or any link of that theme so we can check on our end with same theme.

Hi there, this is the theme I’m using: https://www.pixandhue.com/themes/josephine/

The issue is persisting on multiple mobile devices.

Hi, we apologize for the delayed response. We are currently checking this concern and will provide you with an update soon. We kindly request your patience in the meantime.

Hi there, any update? I’m still having the same issue.

Thanks!

Hi, we have checked on our end by recreating the entire issue, and everything seems to be working well. It appears that there is some conflict happening between plugins and the theme on your end. We suggest you check for conflicts once.